Consent for Data Collection
We collect personal information with your consent. By using our website or providing your details in person, you agree to our collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us.
Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share information with:
- Service Providers: Third-party vendors who assist in website hosting, payment processing, or marketing activities
- Legal Authorities: If required by law, to protect our legal rights, or to ensure the safety of our visitors and staff
- Cross-Border Data Transfers: If data is processed or stored outside Canada, we ensure it is handled securely and in compliance with privacy laws.
Data Retention
We retain personal information only as long as necessary for business and legal purposes. When no longer needed, data is securely deleted or anonymized.
Children's Privacy
Our services are intended for a general audience. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take immediate steps to delete the information.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You can set your browser to refuse cookies or alert you when they are being used. Disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing any information.
Your Rights & Choices
As a visitor, you have the right to:
- Request access to the personal information we hold about you
- Request corrections or deletion of your information
- Withdraw consent for data collection and processing
- Opt-out of marketing communications at any time
To exercise these rights, please contact us at info@lavenderpolo.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lavender Polo Farm
20132 McCowan Road, Mount Albert, L0G 1M0.
info@lavenderpolo.com (437) 328 3951
Privacy Policy
Lavender Polo Farm
Effective Date: Apr 1, 2025
Lavender Polo Farm ("we," "our," or "us") is committed to protecting the privacy of our visitors and website users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our farm and interact with our website, www.lavenderpolo.com.
Compliance with PIPEDA
Lavender Polo Farm complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We ensure that personal information is collected, used, and disclosed responsibly and in accordance with legal requirements.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when making inquiries, booking visits, or subscribing to our newsletters.
- Payment Information: When purchasing tickets, products, or services, payment details are processed securely by third-party payment processors.
- Website Usage Data: Information such as IP addresses, browser type, pages visited, and other analytics to improve our website experience.
- Farm Visit Information: If you visit our farm, we may collect your name, contact information, and any necessary details for reservations or safety purposes.
How We Use Your Information
We use the collected information for the following purposes:
- To process bookings, reservations, and purchases
- To send updates, promotional content, or important farm-related announcements
- To improve our website functionality and user experience
- To comply with legal requirements and ensure visitor safety